Mystery Shopping
Gain valuable insights into your customer experience with our Mystery Shopping services, providing detailed assessments and actionable feedback.
Appointment Setting
Streamline your scheduling process with efficient Appointment Setting, ensuring customer convenience and maximized operational efficiency.
License Plate Recognition
Harness advanced License Plate Recognition technology for precise data collection and concrete proof of notice delivery to the actual vehicle driver.
Sweepstakes
Boost engagement and customer interest with targeted sweepstakes programs. Designed to motivate and reward your audience, these campaigns increase participation and enhance brand loyalty, ensuring your message resonates and stands out.
Media
Increase brand visibility and reach with strategic media. From billboards and newspapers to radio and online ads, ensure your message stands out in high-traffic areas and effectively captures your target audience’s attention.
Discover the Success of Our Specialty Programs
See how our tailored approaches have driven exceptional results, enhancing customer engagement and operational efficiency across diverse industries.
We developed a campaign to address concerns about seriousness and legitimacy identified in focus groups with vehicle owners. A celebrity with a high Q-score, a standard measure of familiarity and appeal, was selected. Radio and television ads featuring Morgan Freeman aired for four months, supplemented by a multi-channel branded campaign to reinforce the message.
Results:
- 40% increase in repairs
- 900% increase in website visitors
We launched sweepstakes and incentive programs to motivate vehicle owners and dealership employees to repair recalled vehicles. This included specialty mail, email, landing pages, social media, managing terms and conditions, and prize fulfillment.
Results:
- 96% increase in repair rates
- Awarded three new cars and four trips
- Distributed over $30,000 to hundreds of consumers
- Granted over $100,000 to hundreds of dealership employees
We use advanced License Plate Recognition technology for safety recalls to locate and notify the person in possession of the vehicle, bypassing potentially incorrect registration addresses. By tagging the affected vehicle directly, we ensure the recall message reaches the correct individual. This approach eliminates uncertainty about whether the notice was received by the right person, providing concrete evidence of delivery.
Results:
- Nearly 100% increase in repair rates compared to direct mail alone.
Contact us to learn how our Specialty Program Management can drive engagement, streamline operations, and deliver exceptional results.
Transform Your Specialty Programs
