A managed service to drive the outcome,
not just a set of novel tools.
Choosing a managed service over a collection of disparate tools offers a powerful, cohesive approach to achieving your business objectives. With a managed service, you gain a dedicated team of professionals working in harmony, leveraging their collective expertise to drive results.
Hyper-personalized, Adaptive Messaging
Deliver highly personalized messaging tailored to each customer’s journey across all outreach channels, creating resonating interactions. Utilize AI-driven insights to continuously learn and adapt messages for optimal engagement and conversion.
Bespoke Video Messaging
Develop custom messages for consumers based on their journey, learning from each interaction to refine and optimize future communications.
Implement automated yet personalized messaging over time, ensuring relevance and meaningful engagement at every touchpoint.
Next Best Action Optimization
Optimize for the next best action and update a series of next best steps along a bespoke journey, ensuring each interaction is timely and relevant. We use AI to predict and implement the most effective follow-up actions, enhancing customer experience and conversion rates.
Integrated Marketing Suite
Combine traditional marketing channels like direct mail, phone, and email with digital, social, and connected TV for a seamless, multi-channel marketing experience.
Ensure consistency and coherence in messaging across all platforms, enhancing brand recognition and customer trust.
AI-Driven Call Center Tools
Automate the understanding of each customer’s voice, including their needs, objections, and buying decisions, to provide tailored responses.
Use AI to match leads with the best closing agents, improving conversion rates and customer satisfaction.
Data Management and Integrity
Ensure holistic data integrity through automated data loop management, providing accurate and up-to-date information for informed decision-making.
Maintain robust data security and compliance standards to protect customer information.
Campaign Management and Optimization
Utilize multivariate testing for real-time campaign optimization, allowing continuous improvement based on performance data.
Focus on overall performance management to achieve the highest possible return on investment (ROI) for marketing efforts.
Creative Development and Management
Create and manage bespoke creative content that adheres to regulatory and brand guidelines, ensuring consistency and compliance.
Use AI-based compliance oversight to certify that all lead source creative remains aligned with brand and regulatory standards.
AI-Based Compliance Oversight
Implement AI tools to measure and ensure that lead source creative and messaging remain consistent with regulatory and brand guidelines.
Certify that all marketing materials comply with necessary standards, reducing the risk of non-compliance.
Cost Efficiency and CPA Reduction
Drastically reduce operating expenses through automated and optimized processes, enhancing overall cost efficiency. Lower cost per acquisition (CPA) by targeting the right audience with the right message at the right time, maximizing marketing effectiveness.
